STUDENT FINANCIAL SERVICES  |  OFFICE OF THE UNIVERSITY REGISTRAR  |  STUDENT EMPLOYMENT

   
Student Rights and Responsibilities Statement
 
As a current or prospective Penn student, you have many rights and responsibilities. This list is not exhaustive, but highlights some of the key rights and responsibilities relevant to current policies and procedures. For comprehensive information regarding all university forms, policies, procedures, and programs, please visit https://provost.upenn.edu/policies/pennbook.    
 

Student's Rights

  • Privacy of your information (FERPA). All records and information submitted with your application for financial aid are confidential and subject to legal requirements concerning disclosure of such information. More information regarding FERPA and the privacy and release of student information​ can be found at: https://provost.upenn.edu/policies/pennbook/2013/02/13/confidentiality-of-student-records

  • To know the costs: This includes costs for tuition and fees, room and board, as well as the estimates for books and supplies, transportation, and personal and miscellaneous expenses used in determining your financial aid cost of attendance. Learn more about Penn's costs http://www.sfs.upenn.edu/paying/cost-of-attendance.htm.  Each Graduate/Professional school has its own cost of attendance structure. Links to their sites are available at: https://provost.upenn.edu/policies/pennbook/2013/02/14/university-of-pennsylvania-required-disclosures.

  • To be aware of the financial aid programs available to you which includes all federal, state and university financial aid programs as well as the deadlines, eligibility, selection criterion, procedures and forms necessary to apply for these funds. For detailed information, please visit http://sfs.upenn.edu/finaid/index.htm.

  • To be aware of the student consumer information available to you. Federal regulations require that institutions provide specific consumer information about the school and about financial aid to enrolled and prospective students. Such information includes but is not limited to our current degree programs, our school costs, withdrawal procedure, accreditation and licensure, disability services, aid eligibility for study abroad, transfer credit policies, contact information, and penalties and policies related to copyright infringement. To obtain this and more information, please visit https://provost.upenn.edu/policies/pennbook.

  • To know the method by which financial assistance disbursements will be made to students and the frequency of those disbursements. Pell-eligible students have the right to know how the school provides for a way for them to purchase required books and supplies by the seventh day of a payment period and how the students may opt out.

  • To know the terms of any loan received as part of your financial assistance package, a sample loan repayment schedule, the necessity for repaying loans, and the exit counseling information the school provides

  • To know the general conditions and terms applicable to any employment provided to students as part of their financial assistance package.

  • To know the satisfactory academic progress (SAP) standards you must meet to receive financial aid and the criteria by which those who have failed to maintain SAP may re-establish aid eligibility.

  • The U.S. Department of Education Federal Student Aid Ombudsman Group is dedicated to helping resolve disputes related to the Direct Loans, Federal Family Education Loans (FFEL), Guaranteed Student Loans, and Perkins Loans programs. The Ombudsman Group is a neutral, informal, and confidential resource to help resolve disputes about your federal student loans. Before contacting the Ombudsman Group, be sure to follow Federal Student Aid's recommendations to resolve the problems with your student loan yourself: Via on-line assistance: http//studentaid.gov/repay-loans/disputes/prepare; Via telephone:877-557-2575; Via fax: 606-396-4821; Via mail: FSA Ombudsman Group, P.O. Box 1843, Monticello, KY 42633.

 
Students Responsibilities
  • To submit all forms required to complete the application process in a timely and accurate manner and maintain copies for your records.

  • To notify Penn if you default on federal educational loans.

  • To understand that we award most students financial aid based on a full-time status. If you enroll in less than a full-time status we are required to reduce your cost of attendance. This reduction of aid could occur after you have received your financial refund for the term. If so, you understand that some of that financial aid refund might be owed back to the institution due to your federal funds being reduced.

  • To have read the Federal Notices listed at: https://provost.upenn.edu/policies/pennbook/2013-02-14/university-of-pennsylvania-required-disclosures.

  • To know that non-degree granting programs are ineligible for federal financial aid such as, but not limited to, the Federal Perkins loan, Federal Direct Loan, Federal Direct Graduate PLUS loan, Federal Pell Grant, Federal SEOG Grant.

  • To notify Penn of all resources (especially outside resources) you receive that are not listed on your award letter.

  • To know that federal student aid funds received during the award year will be used solely for educational expenses related to attendance during the year.

  • You agree to notify Student Financial Services if you are incarcerated during any term in which you are receiving financial aid.

  • If after filing your FAFSA you are convicted of possessing or selling drugs, you will notify Student Financial Services immediately.

  • Keep Penn informed of any change of address, name or marital status while you are a student.

  • To provide complete and correct information. You (and your parent or spouse, where appropriate) must confirm the accuracy of the information you provide. Information found to be incorrect may serve as the basis for increase, decrease or cancellation of aid. Information found to be knowingly falsified may result in disciplinary action or referral to the U.S. Department of Education, Office of Inspector General.

  • To pay any past due balances. Students must pay tuition, all fees and prior term balances by the due date listed on your monthly bill.  For more information visit http://www.sfs.upenn.edu/billing/index.htm

  • To meet the Satisfactory Academic Progress policies and standards of Penn in order to maintain financial aid eligibility.

  • To repay all loans according to your repayment schedule. You are not eligible for financial aid if you are in default on any federal student loan.

  • To use your Penn email account.  You will receive official Penn communications by email.  You should also regularly review your financial aid status, loan history and academic information online in PennInTouch.​

 

 

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