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Student Financial Services “MUST DO” list for Penn InTouch

Once you have your PennKey and password, you can begin using Penn InTouch, a secure gateway to your financial, academic and personal information. Please take time now to complete the Student Financial Services ”MUST-DO” list below, by accessing Penn InTouch at https://sentry.isc.upenn.edu/intouch/ and selecting the indicated menu options.

1. Provide your EMERGENCY CONTACT information

Penn’s Department of Public Safety requires all students to provide emergency contact information for use with the UPennAlert emergency notification system. In the event of an emergency, we need to be able to contact you immediately with text messages or e-mail alerts, with instructions to ensure your safety. We also request “other” contact information in case the need arises to contact your family or anyone you identify. Select “Emergency Contact” from the Penn InTouch menu to enter your information.

2. Complete your PRIVACY SETTING options

Unless you complete your privacy setting options, the University cannot, by Federal law (FERPA), discuss your academic or financial records with a third party, including your parents. To authorize Penn to release academic and/or financial data to a parent, guardian, sponsor or other third party, you must designate them explicitly. Select “Privacy Settings” from the Penn InTouch menu to update your information.

3. Sign up for DIRECT DEPOSIT of your Student Account Refund(s) and Payroll

Typically, 50% of Penn students receive a refund due to overpayment of their student account from financial aid, loans, bookstore returns, etc. To facilitate receipt of your refund electronically, enter your bank account information in our online, secure website. This information will also be used by the University Payroll Office if you have a work-study job or are a Penn employee. If you are a new student and plan to open an account at a local Philadelphia bank, you may complete this step after your account is opened. Select “Bill Summary” from the Penn InTouch menu and follow the links to sign-up for direct deposit.

4. Setup PENN.PAY Users and Payment Accounts for your Student Bills

Penn.Pay is Penn’s electronic billing and payment system. In order to view your monthly Student Account statement, you must login to Penn.Pay. Since students often have other parties (such as parents) assist in paying their bill, you need to ‘invite’ them as an other payer in the Penn.Pay system. Please visit http://www.sfs.upenn.edu/pennpay/how-to-use.htm to read more about Penn.Pay. Select “Bill Summary” from the Penn InTouch menu and follow the link to Penn.Pay.

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