Contact Information
SFS Contact Information
When you first email or call Student Financial Services, a customer service professional will likely answer your question or resolve your issue at first contact. If your question is more complicated or requires adjustments to your package, we will put you in touch with a financial aid counselor. You can see financial aid counselor assignments in the chart below or on Penn InTouch. If your assigned counselor is unavailable at the time of your call, any of our available counselors will be able to assist you.
General Questions:
Fax 215-573-5428

Fax documents to expedite processing and ensure their security. Use a Cover Sheet/Tax I.D. Form and please include your full name, date of birth, school of enrollment and Penn ID number.
Submit Documents
Mailing Address for Documents

Student Financial Services
University of Pennsylvania
005 Franklin Building
3451 Walnut Street
Philadelphia, PA 19104-6270

For direct delivery and signature confirmation, use FedEx or UPS. The US Postal Service does not deliver directly to our building.
Mailing Address for
Outside Scholarships
Outside Scholarships
University of Pennsylvania
100 Franklin Building
3451 Walnut Street
Philadelphia, PA 19104-6270
Walk-in Service and Appointments
Room 100 Franklin Building
3451 Walnut Street

A Financial Aid Counselor is usually available.

Call in advance if you wish to schedule an on-campus appointment. Telephone appointments are also available during office hours.
Office Hours
Monday 9:00am - 5:00pm
Tuesday 10:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Phone 215-898-1988 (SFS)
Undergraduate Financial Aid Counselors
Undergraduate Student's Last Name
A-Con Jasmine Simmons
Coo-Haq Neftali Rodriguez
Har-Lev Aisha Hunter
Lew-Meh Stephanie Brocklehurst
Mei-Paq George Walker
Par-Srz Dennis Drumm
Ssa-Zzz Susan Sheahan
Highly Aided Counselors
A-L Silvia Hanks
M-Z Jodi Wagner


Graduate Financial Aid Counselors

Graduate School Assignment
School of Nursing Joseph Manning
Dental School and Graduate Education Grace Liu
Veterinary School, Engineering and Medical School Elvira Cruz
Wharton, Social Policy and Practice (SP2), Design and Law Frank Banecker
School of Arts and Sciences and LPS All

Prospective Undergraduates

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About SRFS

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Main Contact Page
SRFS Senior Leadership
Administration Center
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Quick Links

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