Student Refunds
Please note: Penn transitioned to a new direct deposit process for student account refunds in July 2018, in partnership with an external vendor called Heartland ECSI. The timing for receiving your refund may be different than in years past. We appreciate your patience.

You may be entitled to a credit balance refund when payments to your student account, including financial aid awards and loan disbursements, exceed your billed expenses. Student Accounts will produce a student refund for you in the amount of your credit balance. Student refunds are automatically generated Tuesday and Thursday evenings during Penn’s enrollment periods.*

Your student refund will be produced as either a Direct Deposit Refund or a paper check. You can authorize direct deposit to a designated U.S. bank account via Penn.Pay. We strongly encourage enrolling in Direct Deposit to expedite access to your funds, as the process of producing and mailing a check will delay your access to your funds. You will receive an email notification when your student refund is produced.

Please note: Direct deposit for student account refunds is a separate process from direct deposit for student employment. To receive your work-study earnings via direct deposit, please sign up via Penn InTouch.

*Student refunds are produced automatically for actively enrolled individuals with tuition and fee charges for the current term.  All other student refunds will be reviewed and processed by Student Accounts staff.

Direct Deposit 
If you have authorized direct deposit, your refund is automatically deposited into your designated U.S. bank account. If you are not enrolled, sign up now on Penn.Pay, or select a local bank. This is Penn’s recommended method for receiving a student account refund.
Paper Check
If you choose not to enroll in direct deposit, our third party vendor will produce your  student account refund as a paper check that will be mailed to your local address.


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