Your Student Billing Account is the repository for your charges (tuition, fees, dining, housing, etc.) and credits (payments, loans, financial aid, etc.), and is your responsibility as the student. We encourage you to take a few minutes to read this booklet, and activate your “Must-Do List” to help your billing process go smoothly.

Each month, billing statements are generated for all students who have activity of any kind on their Student Account.

For incoming students, you will receive paper billing statements for the first two months (July and August) of your academic career ONLY. These billing statements will be mailed to the street address we have on record. They will also be delivered to your University email address (if available) and any other email addresses you provide on Penn.Pay. After your first two billing statements, ONLY ebills will be delivered.

For both incoming AND continuing students, notification emails are sent each month informing you that a new monthly billing statement is available via our online bill system, Penn.Pay.You can also check Penn.Pay daily, to see if any new items have been posted to your account since your last billing statement.

Please note that email is the primary mechanism for sending official communications to Penn students. Therefore, you need to check your University email regularly in order to stay abreast of important messages and notifications.

Your Billing Statement is a cumulative record of activity that reflects all charges and credits incurred during the annual billing cycle. The annual billing cycle begins in June and runs for one year through the following June.

Monthly billing statements are “cumulative,” meaning all items will continue to appear on all monthly statements throughout the annual billing cycle. Please note that all new charges and credits will be displayed with an asterisk “*”. Previously billed items that are similar may be combined and appear as a single line item.

If you have a balance at the beginning of the cycle, it will appear as the first item on your statement. That amount will continue to appear on your statement for the full duration of the cycle. Please be advised that any payments made to reduce this balance are reflected on your statement and included in the calculation of the Balance Due.

Full payment of your Student Billing Statement is due by the date indicated on the statement. You (or your authorized payers) are responsible for any amounts NOT covered by financial aid, payment option programs (Penn Monthly Budget Plan, etc.), or other outside sources.

A late payment penalty of 1.5% will be assessed on any previously billed unpaid balance. A past due balance may jeopardize your future registration for classes, transcripts and eventual receipt of your diploma.