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Paying Your Bill

Electronically, using Penn.Pay

Penn.Pay is an electronic billing service that enables you to receive your Penn Monthly Student Account Billing Statements online, as well as providing an option to pay them electronically. During the months of July & August for incoming Penn students, paper statements will be mailed; continuing student will still receive electronic billing only. Effective with September's bill, paper bills will be discontinued, and Penn.Pay will become the only way to receive your student account billing statements for all Penn students. The statements provided by Penn.Pay will be in the same format as the printed statements, and you will be notified by email each time a new statement becomes available. Students can invite other payers to enroll in the service, so the billing and payment process can be readily available to multiple parties.

	Penn welcomes American Express Cards when you pay online.
	There is a 2.15% convenience fee when you choose this option. The fee will be included on your American Express billing statement.

Penn does not receive any compensation or portion of the convenience fee for providing AMEX as a payment option.

By Mail

Send your payment coupon (lower portion of your billing statement) or obtain a payment coupon by logging on to Penn.Pay, click on the "Statement of Account" link, scroll down and click on the “Print Payment Coupon” link. Cut the payment coupon (lower portion) off, and mail it along with your payment.

Make check payable to: “The Trustees of the University of Pennsylvania”.

Print the student's full name and 8-digit Penn-ID number on your check.

Mail your payment at least 5 days before the due date to ensure timely posting. Send your check to:

University of Pennsylvania/Tuition
P.O. Box 785551
Philadelphia, PA 19178-5551

Do not send payment to the P.O. Box by way of FedEx, UPS, DHL or Emory.

Do not send cash. Credit card payments are not accepted by mail.

Do not include correspondence with your payment. Mail any correspondence and payments when using FedEx, UPS, DHL or Emory to:

3451 Walnut Street,
Room 100, Philadelphia, PA 19104-6270,
or email SFS at sfsmail@sfs.upenn.edu

In Person

	Bring your payment coupon (lower portion of your billing statement) or obtain a payment coupon by logging on to Penn.Pay, click on the "Statement of Account" link, scroll down and click on the “Print Payment Coupon”link. Cut the payment coupon.
	Present the payment coupon with your check to the University Cashier, located in the lobby of the Franklin Building, 3451 Walnut Street.

By Wire Transfer

If you are wiring funds, please supply the following information to your financial institution. Transfer funds to:

Transfer funds to:	Wachovia Bank N.A. ABA #031201467 PHILADELPHIA, PA
For credit to:	University of Pennsylvania SFS
Account Number:	2000018692712
Attention:	SFS
Reference:	Line 1: Full Student Name and 8 digit Penn-ID Line 2: Social Security Number (last 4 digits only) or University assigned number Line 3: STUDENT PAYMENT (All three reference lines must be completed)
SWIFT code	PNBPUS33 (only if requested by your bank)

Wire Transfer Fee Assessment:

When a wire transfer is initiated, your originating bank can directly wire the funds to Wachovia Bank. You may be assessed a fee by your bank. If your bank uses an intermediary bank (usually a New York Bank), the intermediary bank may also assess a fee (approx.$10-$30) which is your responsibility to pay.

Important

The University must receive the FULL amount due on or before the due date indicated on the bill. If full payment is not received by the due date, a Late Payment Penalty of1.5% of the amount past due will be assessed, and future registration and continuing enrollment will be jeopardized.

A new Late Payment Penalty will appear both as a new transaction, and in the Late Payment Penalty box on the summary line. Adjustments to previously assessed late payment penalties will appear as a new transaction and will be included as either a New Credit or New Charge on the summary line.

If Penn accepts payment that contains or reflects “paid in full”, or other restrictive endorsements, Penn does not lose any of its rights to collect any amount due.

Please Remember

Full Amount Due

The University must receive the FULL AMOUNT DUE on or before the due date indicated on the bill. If full payment is not received by the due date, a late payment penalty of 1.5% of the amount past due will be assessed, and future registration and continuing enrollment may be jeopardized.

If Penn accepts payments that contain or reflect "paid in full" , or other restrictive endorsements, Penn does not lose any of its rights to collect any amount due.

Returned Checks

A check not honored by the bank is subject to a $30 returned check charge. Any balance unpaid on the student account as a result of the returned check is subject to a late payment penalty. The University reserves the right to require a cashier or certified check on future payments. The University does not accept post-dated checks.

Non-Sufficient Funds

A payment returned for non-sufficient funds is subject to a $30 NSF Fee and any unpaid balance as a result of a NSF payment will be subject to a late payment penalty.

Contacts and Questions

Contact the appropriate originating department listed below for specific questions regarding the entry. Student Financial Services does not have detailed records regarding many of these items.

Origin	Originating Office	Address	Phone (215) area-code	Email

BKSTR	Penn Bookstore	3601 Walnut Street 19104-3895	898-7595	upenn@ bkstore.com
COMPCON	Computer Connection	3610 Sansom Street 19104-3298	898-3282	ccxmail@ pobox.upenn.edu
DEPT	Contact the specific department/office associated with the item, e.g., Wharton Reprographics, etc.
DINING	Dining Services	3702 Spruce St 19104-6027	898-7585	Dining@ pobox.upenn.edu
FACSTF	Faculty/Staff Scholarships (Div. of Human Resources)	Suite 1B-South 3624 Market St 19104-2615	898-4812	adelong@ hr.upenn.edu
FRATSOR	Fraternity/Sorority Affairs	3933 Walnut Street 19104-6136	898-5263	ofsa@ pobox.upenn.edu
HEALTH	Student Health	LL Penn Tower 19104-4283	2850	shs@ pobox.upenn.edu
HOUSING	Housing Assignments/Services	3702 Spruce Street 19104-6027	898-8271	living@ pobox.upenn.edu
INSUR	Health Insurance	LL Penn Tower 115 399 S. 34th Street 19104-4283	573-3523	shsinsur @pobox.upenn.edu
TELECOM	ISC Networking and Telecommunications	337A 3401 Walnut St 19104-6228	746-6000	requests@ net.isc.upenn.edu
SCHOOL	Registration, Tuition/Fees, and Drop/Add/Withdrawal information, contact your school or division, or refer to your school catalog.
SFS	Student Financial Services Hours: M/W/Th/F 9:00 AM- 4:45 PM Tuesday 10:00 AM - 4:45 PM	Room 100, Franklin Building 3451 Walnut Street 19104-6720	898-1988 573-5428 (fax)	sfsmail@ sfs.upenn.edu

Billing Index
	About Your Bill
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	Financial Aid Credit on Your Bill
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Related Information
	Download Sample Bill