|
|
| |
| |
 |
| |
| Penn.Pay |
| |
| |
|
| |
| Click to open/close |
Penn.Pay
is an electronic billing service that
enables you to receive and pay your Penn
Monthly Student Account Billing Statements
online. For incoming students, paper
statements will be mailed out for the
months of July and August. Effective
with the September billing, Penn.Pay
will become the only way to receive your
student account billing statements and
paper bills will be discontinued.
You will be notified via
email each time a new Student Account
monthly billing statement becomes available.
From the email, you can link to Penn.Pay
to view your billing statement and submit
payments. The billing statement you see
on Penn.Pay is in the same itemized format
as the paper statements that are generated
in July and August. Students can invite
other payers to enroll in the service,
so the billing and payment process can
be readily available to multiple parties. |
|
| |
Students
As a student, you are
already signed up. You can link directly
to Penn.Pay from the Penn
Portal, Penn
InTouch and the SFS
Home Page. A link will also
be provided in your Monthly Student Account
Billing Statement notification email.
You’ll need your PennKey and associated
password to logon to Penn.Pay.
To enable
other payers, such as your parents,
to receive/pay your billing statements
you will need to log onto Penn.Pay
and select the [My Profile] tab. From the top
of the profile page, click on the [Invite
Other Payer] button. Then you
simply enter the email address of the
individual you wish to invite, complete
the remaining fields, and click [Invite]. Each
of the other payers you invite will
receive an email with a Penn.Pay Activation-ID
and a link to the Penn.Pay site. You
will also need to provide those you
invite with your 8-digit Penn-ID in
order for them to complete their enrollment.
Note
that your university email address
is already pre-populated in your profile
on the Penn.Pay system, and will be
used for notifying you when new statements
are available, acknowledgement of payments,
etc. You can add
other email addresses for yourself from
the [My Profile] tab, in which case you
will be notified at all the email addresses
you enter.
Student
Login Page |
Other Payers
Your student
must “invite” you to be an “Other
Payer”, by entering your email
address in the process described above.
You should then receive an email from
Penn.Pay with a special Activation-ID.
Your student must also provide you with
their 8-digit Penn-ID, since you will
need both ID’s to enroll in Penn.Pay.
Once you have those ID’s, simply
click on the link provided in your email
invitation to access the Penn.Pay site.
Then click on the [Sign-Up] button and
follow the instructions.
Note that you have the
option of entering up to two email
addresses for yourself, which will
be used for sending you notices of
new statements, acknowledgement of
payments, etc.
Other-Payer
Login Page |
|
| |
Students
and their Other Payers will be notified
by email each time a new statement is
available for viewing. Penn’s billing
schedule is generally the first week
of each month, with a due date in the
last week of the month. Email notices
are sent to the student and any Other
Payers that are enrolled in the service
for their account.
To view your statement,
simply login to Penn.Pay and click
on the STATEMENT OF ACCOUNT link. Your
detailed statement information will
pop up in a separate window.
If you need to print the
statement, just scroll down to the bottom
and click [Print Statement]. You
will also see a link to [Print Payment
Coupon], which you will need to use if
you are planning to pay by mail or in
person at the Cashier’s Office.
To view any of your previous
statements for the last six (6) months,
just click the [Bills] tab. |
|
| |
While you are not able
to view your account in real time, there
is a way for you to view any new activity
since the last statement of account. To
view this information, you can click
on the NEW ACTIVITY tab in Penn.Pay to
see recent activity on your student account. This
is where you will be able to see both
debit and credit adjustments to your
student account. You can also choose
to pay the newly adjusted amount from
this screen as well. Remember – this
NEW ACTIVITY is updated nightly. |
|
| |
-
Electronic payments, transferring
funds from your U.S. financial institution
checking or savings account(s).
-
Electronic payments, using your
American Express® Card (Note
that there is an additional 2.0% “Convenience
Fee” for using this option.)
-
Print a payment coupon from Penn.Pay
to pay by mail or in person.
-
Wire transfer of funds
|
|
| |
From
the Home page, click on the [Pay
Now] button. A payment screen
will display, indicating the amount
due. Simply enter the amount
you wish to pay and select a payment
date, making sure to submit your
payment at least 3 days before
the due date to avoid any late
payment penalties.
Once you select
the option for checking or savings,
the page will expand to collect
the account information you need
to enter, including include name,
routing number, account number,
etc. After this information
entered, make sure you read the
Terms and Conditions and check
the box to agree to them. Finally,
click on the [Submit] button
at the bottom of the page.
The system will process
your payment and display a confirmation
screen which will confirm the status
of your payment, and which you
should print and retain for your
records. |
| Saving
your Payment Account information |
Penn.Pay
can store your bank account information
securely, so that you don’t
have to re-enter it each time you
make a payment. Once you
have stored account information,
it will display on the Payment
page, where you can easily select
it at the time of payment. Penn.Pay
will never make payments automatically
using your stored accounts. You
must always go online and submit
each payment directly. Also,
you can add multiple payment accounts
in Penn.Pay, and you can select
which account to use at the time
you make each payment.
You can initiate
storage of your payment account
information while you are in
the process of making a payment,
by filling in the ‘Account
Nickname’ field at the
bottom of the Payment screen. You
can also store information for
a payment account by going to
the Profile page and selecting
the option to [Add Payment Account]
at the bottom of the page. When
you choose the checking or savings
option, the page expands expands
to collect the account information
you need to enter, including
include name, routing number,
account number, etc. Once
you have all of this information
entered, make sure you read the
Terms and Conditions and check
the box to agree to them. Finally,
click on the [Save] button to
complete the entry.
If you want
to ‘schedule’ your
payment for a future date you
will be prompted to store your
payment account information. This
is the only way we can enable
scheduling of future payments
at this time.
Payment accounts not used within
1 year are automatically deleted. |
| Canceling
a Payment |
When
paying with an approved U.S. Checking
or Savings account, Penn.Pay allows
you to “schedule” a
payment date in advance, and payment
is not made until the date you
designate when you submit the payment. You
have until the day prior to the
scheduled payment date to cancel
the payment. To cancel a
scheduled payment, click on the
[Payment History] tab and then
go to the section labeled “Scheduled
Online Payments”. Select
the payment you wish to cancel
and click on the [Cancel Selected
Payment] button. If you need
to change the payment amount or
date for any scheduled payment,
you will need to cancel the initial
payment and resubmit the transaction
as a new payment. |
From
the Home page, click on the [Pay
Now] button. A payment screen
will display, indicating the amount
due and presenting you the option
to use a stored payment account,
as well as a link to pay using
your American Express® Card. Click
on the link for [American Express
Card].
Enter the amount
you wish to pay and note the
additional 2.0% convenience fee
that will be charged for this
transaction. Scroll down to the
Payment Method & Account
Information section and select
the [Credit Card] option. This
page will expand to display the
specific credit card information
you need to enter, including
account name and number, expiration
date, CID and billing address.
Once you have completed
entry of your information, scroll
down to the bottom of the screen
and click on the [Submit] button. Your
credit card information will be
validated immediately, and if approved,
your payment transaction will be
submitted. A confirmation
screen will display, which you
should print and keep for your
records. Note that your
American Express® card information
will not be stored in Penn.Pay;
you need to re-enter your card
information each time you want
to make a payment
Please note that
you cannot “schedule” payments
for future dates when paying by
American Express. Your payment
is submitted immediately once you
click [Submit].
You cannot cancel
a payment you made though Penn.Pay
system using your American Express® Card.
|
From
the Penn.Pay Home page click on
the STATEMENT OF ACCOUNT link. Then
scroll down to the bottom of the
statement and click on the link
to [Print Payment Coupon]. You
need to cut the bottom portion
of the payment coupon page off,
and submit it with your payment
(or your may experience delays
with processing your payment and/or
incur late payment penalties). |
Please
click here for detailed instructions. |
|
|
| |
To view
the history of your online payments,
click on the [Payment History] tab. Only
online payments made in Penn.Pay (using
an approved U.S. Checking or Savings
account, or your American Express® Card)
are available in the Payment History
section. Any other payments made
by check, wire transfer or in person
at University Cashier’s Office
are only reflected on your monthly Statement
of Account.
Students will be able
to see a record of all payments made
towards their account, including those
made by themselves and any of their
Other Payers. Other Payers will only
be able to see a record of their own
payments. |
|
|
|
|
|
|
|
| |
|
|
|
